The Philippine Workforce
The Philippines is a vast resource of manpower. You will be surprised to know that you can get top caliber workers at less than half the cost of hiring somebody in North America. The workers have a good command of the English language and these workers are very keen to detail. You will see that apart from some minor difficulties in conveying their thoughts verbally, you will get the same results as far as work performance if you are to hire a native English speaker.
One of the main reasons to hire somebody or a group of individuals in The Philippines is that they are loyal and hardworking. If you show that you care about them and their well-being and that you are looking after their growth, you will be surprised at the quality of work that these people can produce. They are submissive, loyal, hardworking and very resourceful. They are capable of thinking outside of the box and can work with less supervision provided you are able to supply the necessary information as to how the work needs to be accomplished.
The Costs
You will also be surprised at the low rates. A minimum wage earner in The US, for example, earns anywhere from $2,500 to $3,000, doing work that are not that technical in nature. A highly-skilled and technically adept programmer in The Philippines would cost you anywhere between $1,500 to $2,000 dollars! Can you imagine that?
This means that if you are paying somebody to do phone tasks for you at a rate of $2,500 per month, you can hire 3 to 4 equally qualified workers from The Philippines to do the same job with that same amount! That is huge! Your fixed costs will significantly be reduced.
The Culture
Filipinos love the Western World. They see advertisements in the English language and watch American, Australian and even British films. They are attuned to the latest events and current trends in The US. The English language is their second language. They welcome western influence and they see these as part of their advancement.
This means that it will not be that hard to transcend barriers of whatever nature and that you will be able to tweak your operations to fit in this new workforce settings. These people are also proficient when it comes to computers and the latest technology.